our always-on digital world presents “both the greatest challenge and the greatest opportunity to reframe what learning can and should look like today,” according to the authors of this brief on e-learning. based on best practices and experience from the field, the article offers recommendations on how to craft virtual professional development and training for maximum effectiveness. authors benjamin carmel and nancy henry use the example of an online tutorial to illustrate the five lessons, including:

1. look for solutions, not (just) courses or “shovelware”
2. teach only essentials and provide support for the rest
3. think beyond the course
4. promote active learning—put the activities first
5. take advantage of native (i.e., existing) workplace tools to integrate social learning and digital literacy

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